A beloved feline fixture at a Gadsden Lowe's, known as 'Mama Cat,' was fired after five years, sparking public outrage and a ...

A FAMILY whose cat was pinched by an Amazon delivery driver have finally been reunited with their beloved pet after a frantic three-day wait. Shocked owner Carl Crowther, 53, spent last Sunday looking ...

Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US crypto exchange was arrested in India, months after hackers bribed customer ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

MINNEAPOLIS — Target Corp. is launching a new store‑floor initiative obligating employees to smile, make eye contact and greet customers when they approach, according to internal guidance the company ...

Mayor-elect Zohran Mamdani’s smile carried him a long way toward being elected. And he used his affability again on Friday, turning the meeting he had requested with President Trump into an Oval ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

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This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

September 25, 2025 Add as a preferred source on Google Add as a preferred source on Google Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...