The global market for Lithium Iron Phosphate Battery was valued at USD 8448 Million in the year 2024 and is projected to reach a revised size of USD 23550 Million by 2031, growing at a CAGR of 16.0% ...

A fraud probe involving millions of dollars lost by victims in Maryland and across the U.S. leads to call centers in India.

The former girlfriend of an early suspect in the Megan McDonald murder told the court about working with police to tape a phone call, surprising attorneys.

Right after I told you it wasn't worth switching my cell phone carrier, I switched. I knew that Consumer Cellular is touted for its budget-friendly plans and reliance on the robust AT&T network, but ...

The commissioning of Hall 43 creates the basis for optimized production and logistics processes. ‘The opening of Hall ...

A new bill looks to reduce hold times by requiring businesses to connect customers with a human within 5 minutes, aiming to ...

Criminals are using artificial intelligence voice cloning technology to fool families into thinking their loved ones are in danger, leading to financial losses and emotional trauma.

I've been a Pixel phone devotee since the beginning, and one of my favorite features is the call-screening capability that debuted with the Pixel 3 in 2018. I don't remember the last time I answered ...

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TPG says customer call failed to connect with emergency services Carrier says customers with outdated handsets had been informed TPG says there was no network outage at the time Industry regulator ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...