Explore how project management information systems guide each project phase, the tools that support them, and real-world use across industries.

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Change is often presented as an enigma. Unlike a traditional management task, you can’t just devise a plan and execute it. To be an effective change leader, you need to embrace a certain amount of ...

A senior Food and Drug Administration official on Friday said the agency will change its vaccine approval process, alleging that Covid-19 vaccination resulted in the deaths of 10 children. In an ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

Army streamlines bureaucracy, realigns acquisition offices, and empowers leaders to accelerate delivery of cutting-edge technologies to the joint force WASHINGTON – The U.S. Army is undertaking a ...

Call center burnout isn’t just a staffing issue. It’s a warning light that today’s change management tactics aren’t keeping up. Across industries, companies face mounting pressure to rewire how ...

People often talk about going digital and digitisation and digitalisation initiatives, but technology is only half the story. As Thomas Bodé, chief digital transformation officer at European energy ...

Editor’s note: Sreekumar Somasundaram is a senior supply chain technical program manager at AWS. This article and its content was created prior to his current position with AWS. Implementing a ...