Northern New Yorkers are struggling to heat their homes this winter with the "outrageous," and continuously rising, utility ...

BGE has reduced wait times from an average of 150 minutes to 32 minutes and increased staffing from 184 to 209, with additional staff expected by the end of March. The PSC's Consumer Affairs Division ...

The New York State comptroller has responded to a Schenectady assemblyman’s call to investigate National Grid delivery charges. In August, the Public Service Commission approved a three-year rate plan ...

Scammers exploit extreme weather, impersonating utility companies or offering quick repairs. Learn how to spot these traps and protect your money.

NES internal audit warned of tree trimming problems that could cause longer outages months before ice storm hit Nashville area.

An investigation by the Maryland Public Service Commission found “systemic failings” in BGE’s customer call center, and the commission said the utility’s plan to fix these ...

Some residents in Jefferson County found themselves without water Tuesday as Jefferson City Water shut off services to the ...

For Georgia homeowners already stretched by higher taxes, insurance and everyday costs, opening a water bill shouldn’t feel ...

As utility bills climb with cold weather and rate increases, one homeowner learned a simple installation mistake was quietly ...

It has been nine days since thousands of people in North Louisiana lost power when an Arctic blast knocked out energy infrastructure.

Slightly more than 5,000 utility customers remained without electricity Monday afternoon following the second blast of frigid ...

Winter Storm Fern exposed deep structural fragility in the U.S. power grid, with outages affecting up to a million customers ...