HR teams in India operated behind the scenes for many years. Employees reached out to HR teams for leave details, payslips, ...

Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.

Teach a crook to phish… Criminals can more easily pull off social engineering scams and other forms of identity fraud thanks ...

ServiceNow, Inc. (NYSE:NOW) Q4 2025 Earnings Call Transcript January 28, 2026 ServiceNow, Inc. beats earnings expectations. Reported EPS is $0.92, expectations were $0.885. Operator: At this time, I ...

Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale securely.

SREs consider transactional work to be toil. Toil is work that, while valuable in and of itself, does not raise the bar and improve the process for any similar future requests. It is tactical, not ...

The General Services Administration is seeking input from the technology reseller community on how the agency can improve the ...

Christopher Southerland allegedly ordered and resold more than $150,000 worth of phones while working for the House Transportation and Infrastructure Committee.

Adversaries are increasingly targeting third-party providers, catching customer companies on their heels. CISOs must play a ...

IQ 's recent launch of Ava, an AI voice assistant built exclusively for hotels using StayNTouch as their property management system, offers a window into where the sector is heading. The company chose ...

U.S. federal authorities have brought fraud charges against a former information technology administrator for the House ...