When Carole and Fred DeMartino bought their Hackettstown home 19 years ago, they got new appliances from Sears. The refrigerator, washer and dryer were installed by the company and covered under a ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

I prepaid Sears for a washer installation recently. Despite following up with multiple emails and a phone call, Sears has not installed the appliance. I’ve asked for a refund, but Sears has not ...

Q: In February, we bought two Whirlpool washing machines at Sears for $476 each for Y-Haven. We also paid an additional $199 for extended warranties. The machines haven't worked for the last month, ...