Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Ensure training, even when delivered by an external resource, uses your key language to truly build this foundation. When you build up the language standard, everyone will be on the same page and ...

The Bolton News Business Awards are back for 2026 and are now open for entries. The event is set to take place on Thursday, September 17, at the Toughsheet Community Stadium. The awards celebrate the ...

Good Times Restaurants Inc. (NASDAQ:GTIM) Q1 2026 Earnings Call Transcript February 5, 2026 Keri A. August: Good afternoon, ...

Scott Brinker on why AI agents are now real, what breaks without data readiness, how MarTech stacks are evolving, and why 2026 will be a pivotal year for marketers.

The AXIGATE LINK Division reported strong revenue growth, reaching €37.6m as of 31 December 2025, up 17.0% on a reported ...

Tuesday was a big day for Job Corps centers across upstate New York, as U.S. Charles Schumer announced he successfully ...

Exabeam is doubling down on partner profitability in 2026 as the SIEM vendor seeks to accelerate its growth with the help of ...

She is a certified public accountant in New York and a member of the AICPA Tim Berendt Director of Discovery & Insights, ...

Providing world-class service and helping our customers succeed is a top priority,” said Marie Anderson, Chief Customer Success Officer at ISN. “Earning a Stevie Award, and in multiple categories, is ...

PHCC Academy adds role-specific, self-paced programs to help contractors build stronger teams and close more work.

The nine-month Homeless Service Work program is "preparing leaders to end homelessness," and for now, it's free, thanks to donations from United Way of Greater LA.