CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Informatica's survey of 600 CDOs reveals why AI pilots fail to scale: Organizations deployed generative AI faster than they ...

Without high-quality, well-governed data, every downstream AI initiative becomes fragile, expensive, inaccurate or downright ...

The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...

B2B renewals are won or lost 180 days before the contract expires. Dow serves as the gold standard for linking experience to commercial growth.

Acumatica Summit 2026 is a wrap - but what just happened? The stakes were high - for customers, for partners, and for ...

Joey D'Antoni details how organizations can use Microsoft Entra, Intune and Purview together to implement a layered Zero Trust approach that ties identity-based access decisions to device compliance, ...

To move beyond pilots and realize the full value of AI, logistics leaders must elevate their data maturity. That means making logistics data connected, contextualized, and continuous—the “Three Cs” of ...

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners. Owners' experience with this brand's dealerships during the purchase and ...