The UK loyalty market presents key opportunities by evolving beyond "points" to personalized, app-led models integrated into ...

​Companies should consider using AI to gather anonymous feedback, implement reward and recognition programs, automate onboarding and administrative tasks, and ensure colleagues collaborate efficiently ...

Why more consumers prefer AI-enhanced shopping - and still expect the human touch ...

The best POS system will vary based on your needs and the customer experience you want to provide. Here are 15 important features to look for.

Consumer behavior is evolving rapidly, with self-gifting trends, loyalty integration, and experiential spending creating unprecedented growth opportunities. North America dominates the market with 46.

This holiday shopping season is projected to record the slowest sales growth since the pandemic, as 84 percent of U.S. consumers plan to cut back on spending. For retailers, that means traditional ...

Many e-commerce businesses adopt complex loyalty programs to keep customers around, but these strategies don’t always perform as well in today’s market. Instead, making authentic connections is now ...