Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Fortunately, demand flexibility programs such as demand response, electric vehicle charging ...

Utility impostor scams have moved from nuisance calls to real-world harm, leaving some victims literally in the dark. In one ...

Microsoft’s investigation into RedVDS services and infrastructure uncovered a global network of disparate cybercriminals ...

Across the country, middle-class Americans are discovering that expenses their parents treated as routine milestones now feel ...

Residents of Clayton will soon notice a fresh look to their utility bills. The Town is rolling out a newly designed bill that ...

New betting sites are popping up all over the UK market, each trying to win you over with fresh features and better odds. But how do you avoid wasting time on cookie-cutter new bookies that don’t ...

Average handle time (AHT) in the contact centre is holding back brand loyalty: according to Gillian Chamberlain, MD, Capita ...

In 1969, Jack and Laura Dangermond launched Esri with a bold idea: geographic tools could help people understand – and ...

The Missouri Public Service Commission approved a rate increase for Liberty Utilities that will boost the company’s annual ...

Losing access to utilities is inconvenient — and sometimes even dangerous. Can customers be reimbursed for losing service?

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...