CRM decisions now shape long-term competitiveness across industries. AI-native platforms, governed model deployment, and unified customer intelligence are no longer differentiators; they are ...

An overview of federal and state laws governing children’s and student privacy in the US, including the Children’s Online ...

EFG Companies continues its winning streak, bringing home a Gold and a Silver in the 20th Annual Stevie(R) Awards for Sales and Customer Service. Notching a total of 42 Stevie(R) awards to date, this ...

Against the backdrop of accelerated restructuring in global trade and the continuous penetration of digital technologies into ...

However, we aren’t exactly clear on what CX is, and that means that the vendors (and enterprises) need to learn and adapt ...

NTT Data's expanded partnership will focus on enterprise agentic AI deployment at scale, leveraging AWS cloud technologies.

The ultimate set list to enhance employee experiences and retain chart-topping talent launches today! If you want your ...

Your sales organization is spending an average of $1,200 per rep annually on sales tools, yet 67% of purchased features go ...

Toyota Kluger SUVs used by Victoria Police have been called back due to concerns ...

Jefferson City's food code requires food-service establishments to be inspected at least once every six months.