California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Stop sounding like a newbie and start attracting serious clients. Use these ChatGPT prompts to reposition your expertise and command higher rates.

OpenAI and Anthropic, the startups behind ChatGPT and Claude, are gearing up for a major showdown ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Sami Allen is the managing editor at Forbes Home, with over seven years of experience in the home space and 10 years of editing experience. Kristin is a lead editor at Forbes Home and has nearly a ...

Customer benefits are the key to understanding how competition effects companies. When a company segments the market by means other than how its products or services benefit its customers, it is ...

Smartphones aren’t cheap, but for many of us, they’ve become essential. We use them for work, communication, information, entertainment, and even paying bills. If you need a smartphone and a wireless ...

When quantum computing makes headlines, it’s typically one of two stories. The first is a promise: incredible power is coming. Engineering marvels from Silicon Valley or China, boasting quantum bits ...