Businesses can face penalties even for well-intentioned contract terms. As consumer review protections expand nationwide, even well-intentioned and passive contractual language can unknowingly land ...

Bah, humbug! Certain advertisers received a lump of coal in their stockings from FTC staff. Right before the holidays, the Commission issued warning letters to 10 companies alerting them of potential ...

Federal Trade Commission staff sent letters to 10 companies, warning them of potential violations of the agency’s Consumer Review Rule, which governs how product reviews and testimonials can be used ...

Consumer Review Legislation, Litigation Appear on the Horizon In their Technology Law column, Richard Raysman and Peter Brown analyze the rationale behind recent consumer review legislation, its ...

Add Yahoo as a preferred source to see more of our stories on Google. In its most recent study on how consumers use online reviews to make buying decisions, BrightLocal found that 97 percent of ...

When brands buy five-star praise or nudge customers only to gush, they're not just boosting ratings-they're rigging the market. Consumers get misled, honest competitors get smothered and digital "word ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

A review by the UK Financial Conduct Authority (FCA) into consumer understanding takes a “proportionate approach” to firms’ business, size and resources, an expert has said.