During your time in the military, likely the last thing on your mind was how likeable and approachable others saw you. You focused on the mission. You completed tasks, projects and assignments to ...

Your workplace reputation isn't built on major achievements, but on small, everyday interactions. How you handle pressure, respond to emails, and engage colleagues shapes how others perceive you. Be ...

Most of us think we sound polite and approachable at work. We soften emails, add a smiley, throw in a “just checking”, and end with “no worries either way”. It feels friendly. It feels safe. But when ...