Salesforce is overhauling its revenue reporting from FY27 to align with its AI-first Agentic Enterprise strategy, while Microsoft and Zoho roll out deeper AI integrations in their CRM platforms.

Zoho and RingCentral, a provider of cloud business communication and collaboration solutions, have integrated Zoho CRM with RingCentral. The integration makes RingCentral's customer call management ...

Euphoria Telecom’s full-service VoIP, cloud-hosted business telephony platform has added another valuable Customer Relationship Management (CRM) tool to its integrated third-party software offerings.

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Zoho has released upgrades to its Web and mobile Zoho CRM product which include BCC Dropbox, an automatic BCC feature, and integration of MailMagnet, an email filtering function for mobile devices.