Help Desk Migration, the automated service by Relokia, has successfully led a massive enterprise data migration for global retail giant Pandora. The project moved from Zendesk to Salesforce Agentforce ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...

Technology integration. HyperArc's GenAI-powered platform to be integrated for improved insights. Customer impact. Zendesk customers to gain faster, deeper analytics and automation capabilities.

SAN FRANCISCO, March 26, 2026 /PRNewswire/ -- Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk to immediately offer self-improving AI ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk, a maker of customer service software used by companies such as ...

Zendesk Sell is a data-driven sales platform with modern tools for prospecting, engagement, lead generation, communications and pipeline performance visibility. Zendesk Sell is the sales-focused ...

Zendesk today announced it has acquired Cleverly.ai, a Lisbon, Portugal-based platform that finds answers to customer’s questions by creating a knowledge layer on top of apps. Zendesk says it will ...

Last year was a tough one for Zendesk, with several months of uncertainty. But the company appears to have emerged from that instability, none the worse for wear, with a new private equity owner and a ...