Zendesk on Wednesday launched Zendesk Sales Suite, giving sales teams access to a series of Zendesk tools in one product at a better price. The company also announced updates to its Support Suite for ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to competitors ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for measuring ...

Zendesk, the San Francisco, CA-based customer service and engagement platform, introduced a new offering on Wednesday that combines tools for sales and support teams. Called Duet, the new platform is ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Recognizing the ongoing convergence of sales and service, Zendesk today packages the two together in Duet, along with new chatbot and self-service content features Sales and customer service used to ...

Zendesk today released expanded versions of its Support Suite and Sunshine CRM Platform with new ways for companies to connect with customers and have natural conversations across all touchpoints. The ...