This is the second year in a row Zenarate has earned a coveted AI in Training award from Training Industry as a leading provider in AI training and performance solutions. PALO ALTO, Calif., July 17, ...
PALO ALTO, Calif. and DENVER, April 20, 2023 /PRNewswire/ -- Zenarate, the leading Simulation Training solution, today announced that Startek ®, a global customer experience (CX) solutions provider, ...
Zenarate AI Coach is the first training platform that virtually improves itself from live call trends and intelligence delivered by the new Call Insights actionable data Zenarate’s AI Coach helps ...
While running a 5,000-agent contact center, Brian Tuite often experienced the problem of having to train new agents on the basics. The way he tells it, they weren’t prepared for success — and drained ...
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