A new data platform from the Office of Personnel Management reaffirms the significant reshaping the federal workforce experienced over the last year.

Indeavor announced the availability of its workforce management solution, Indeavor Operate, on SAP Store, the online marketplace for SAP and partner offerings. Indeavor’s solution integrates with SAP ...

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ROSELAND, N.J., Nov. 20, 2025 /PRNewswire/ -- ADP®, a global leader in HR and payroll solutions, today announced the availability of ADP® WorkForce Suite, the industry's #1-rated workforce management ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A contact center is every customer’s first call for answers ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...