In a recent Impact Brief(1) report, Enterprise Management Associates noted that the Service Delivery Dashboard “delivers an impressive set of capabilities for assimilating third-party, multi-brand ...
Data can often feel overwhelming—rows of numbers, endless columns, and no clear way to extract meaning. Sound familiar? Whether tracking global trends or managing a personal project, the challenge of ...
In Malcolm Gladwell’s most recent book — “Blink: The Power of Thinking Without Thinking” — he explains the power of the first moments of human perception, and how often more information is gleaned in ...