Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. Nearly a quarter of businesses (24%) are using AI for call routing optimization, and ...
Founded in 2011, DeepCall operates in Enterprise Tech offering a cloud telephony solution with advanced features such as smart call routing, reporting, a simple user ...
The inbound call routing portion of the gateway has a Calling Search Space (CSS) which can restrict the internal phone numbers in which the call can be routed. This CSS can be configured so the only ...