I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

Founded in 2011, DeepCall operates in Enterprise Tech offering a cloud telephony solution with advanced features such as smart call routing, reporting, a simple user ...

Smooth call routing can help change the way a customer sees your business. Learn how efficient call management positively impacts both efficiency and customer satisfaction. You’re busy, your customers ...

Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. Nearly a quarter of businesses (24%) are using AI for call routing optimization, and ...

Founded in 2011, DeepCall operates in Enterprise Tech offering a cloud telephony solution with advanced features such as smart call routing, reporting, a simple user ...