Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...
Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...
Salesforce, Inc. (NYSE:CRM), the leading customer relationship management (CRM) software provider with a market capitalization of $228.47 billion, is navigating a critical juncture in its evolution.