Salesforce’s AI Assistant Slackbot Gets General Release

The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...
RetailBiz

Salesforce expands Agentforce Commerce as AI shopping accelerates

Salesforce has rolled out new capabilities for Agentforce Commerce and Agentforce 360 aimed at supporting the next phase of ...
HR Executive

Salesforce people officer shares playbook: How to build an AI-fluent workforce

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...
No Jitter

Salesforce debuts AI Fluency Playbook

The company says that improving AI competency will allow a human workforce to enjoy greater agency within their jobs in ...
Nextgov

Salesforce’s AI agents receive FedRAMP high authorization

Get the latest federal technology news delivered to your inbox. Salesforce announced on Wednesday that its Agentforce artificial intelligence agent platform had achieved FedRAMP High authorization, ...
VentureBeat

Salesforce Agentforce Observability lets you watch your AI agents think in near-real time

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...