This essay was originally published on Capiche, a secret society for SaaS power users, building a new community of people who care about software to make the SaaS industry more transparent, together.

Software as a Service (SaaS) is not a technology. It is a software deployment business model where an application is hosted as a service that is provided to customers across the Internet. Thanks to ...

In the spirit of this month’s editorial theme on all things cloud, I thought I’d ponder about cloud/SaaS web content management on the premise that SaaS Web CMS cannot save the world or cure your WCM ...