Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service in the store, as shopping journeys increasingly ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

A comprehensive report comprised of two complementary studies produced by Zebra — the 18th Annual Global Shopper Study — indicates that shopper satisfaction is on the decline while retail associates ...

Forbes contributors publish independent expert analyses and insights. I examine how retailers can build resilient, responsible businesses. According to the National Retail Federation (NRF), of the 55 ...

Coresight Research survey commissioned by Zebra Technologies shows store operations would benefit most from equipping employees with a mobile device and modern software applications LINCOLNSHIRE, Ill.

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, ...

DALLAS--(BUSINESS WIRE)--Retailers are facing increasing pressure to optimize staffing amid rising labor challenges and tighter margins. According to new research from Logile, many are still ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

Aritzia takes NYC. Following the opening of two new Flagship Boutiques — and with a new Flatiron Flagship on the way — Aritzia is seeking high-performing Retail Associates to join their world-class ...