A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores.

In October, the National Retail Federation and Happy Returns published a report called the 2025 Retail Returns Landscape. The report found that 72 percent of stores now charge a return fee to ...

It's always hard to know exactly what to get the people in your life - whether it's your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it's a hit, ...

Deadlines for holiday purchase returns are fast approaching. 2 News Oklahoma's Cathy Tatom listens to and shares what you ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

NEW YORK (PIX11) – If you’re planning to return a Christmas gift this week, it might cost you more than just a subway ride to the store. More and more retailers are charging return and restocking fees ...

Retailers are bracing for "returnuary" as post-holiday returns are projected to exceed $800 billion nationwide this year. Major brands like Macy’s, Kohl's, and Best Buy are now charging restocking or ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...

ROBINSON TOWNSHIP, Pa. — Shoppers rushed to begin making holiday gift returns on Friday. This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of ...