You can use statements, prompts and questions (such as how, what, when, where, who, tell me, explain, describe) to explore these topics with your client so that you can start building rapport before ...

When it comes to sales, effective communication is key, regardless of your position in the industry. Building a good rapport with current and prospective clients is always crucial. Even Michael Scott, ...

Building rapport with clients enables you to develop their trust, which is fundamental to the client/advisor relationship, says Rosemary Smyth, founder of Rosemary Smyth and Associates in Victoria.

When working to make your business a success, you want to forge strong relationships both with the members of your team and the client you hope to do business with. But building rapport with new ...

Working as a real estate agent means working closely with your clients. You talk to them, discuss with them, consult with them, give them advice — everything. But simply doing these things is not ...

Finding common ground with a new colleague or client isn’t easy, but if you’ve both agreed to work together, you had better figure out a game plan for collaborating effectively. As with any ...

Starting a coaching engagement with a new client can be both exciting and challenging. As a coach, it is important for you to establish a productive conversation and build a strong relationship with ...

Discover five key questions that financial advisors should ask to understand client goals, assess risks, and build lasting relationships.

This week is Talk Money Week (4th-8th November), a week that encourages open conversations about personal finance, money management, and financial well-being. Therefore, in honour of Talk Money Week, ...