As always, success depends on execution. Firms must be willing to let go of existing legacy systems, embrace outsourcing where it makes sense, and trust in the power of data to drive decision-making.

84.5% of respondents plan to or are already using AI in their customer service operations and contact centers Yellow.ai, a global leader in AI-first customer service automation, has unveiled research ...

NEW YORK - Willis, a WTW business (NASDAQ: WTW), has named Mike Giacobbe as its new Client Strategy Leader for Corporate Risk & Broking in North America. Giacobbe will be responsible for delivering a ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. This strategic hire marks a significant milestone in Athena’s expansion ...

Mody joins IFM following senior roles in client solutions at Macquarie Asset Management Previously, she served as an executive director at CCS Fundraising and a management consultant in the global ...

CONSHOHOCKEN, Pa., Nov. 10, 2025 /PRNewswire/ -- Leading private markets investment management firm Hamilton Lane (HLNE) today announced multiple senior appointments to its North American client ...