For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...
Notably, the company was named a top 15 Forbes America’s Best Midsize Employers 2025 for the fourth year running, a top Forbes America’s Dream Employer 2025 for the second year in a row, as an AI ...
SHANGHAI: 17 Oct. 2025 – The inaugural J.D. Power 2025 China Brand Reputation Index NPS®[1],℠ released today, reveals that premium internal combustion engine (ICE) brands in China average a score of ...
Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around. In 2021, Gartner made a bold prediction: “More than 75% of organizations will ...
FORT WORTH, TX / ACCESS Newswire / June 25, 2025 / Apex Capital Corp, America's favorite factor and trusted partner to trucking companies nationwide, proudly announces an outstanding Net Promoter ...
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