Microsoft Teams Phone multi-line update enables admins to assign up to 10 numbers to one user in a unified calling setup.

Last month, Netherlands-based Anywhere365 announced its Dialogue Cloud solution was the first to be certified by Microsoft in their Connected Contact Centers program for Microsoft Teams. Microsoft ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Taking Microsoft Teams to the next level, Intermedia’s addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional ...

HERNDON, Va., Sept. 5, 2023 /PRNewswire/ -- ULTATEL, a leading communication solutions provider, proudly announced today that its contact center solution has successfully obtained certification as a ...

AudioCodes (AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...