Enables businesses to meet customer expectations by improving their omnichannel buying experience and supply chain efficiency using AI and machine learning New Delhi, November,10 2021: Microsoft India ...
In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...
With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...
This morning at its Microsoft Ignite virtual users conference, Microsoft introduced a number of capabilities for Microsoft Dynamics 365, its CRM platform. Among them is real-time customer journey ...
Leveraging Amdocs' cloud-native Commerce and Care Suite and Microsoft Dynamics 365 and Power Platform, the new solution combines best in-class cloud, AI and telco technologies for a seamless consumer ...
The company was able to build a robust customer service system, with more availability and flexibility to develop other solutions in the future, in addition to maintaining what is highly precious to ...
Microsoft and FedEx today went public with more about the next phase of their multiyear partnership, which they first announced in 2020. On January 24, the pair revealed that they are working to ...
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Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...