Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews hold more power than ever before. With just a ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

From S&OP to explainable AI: A Q&A with a supply chain planning expert AI-driven, explainable planning is emerging as a critical capability for U.S. supply chain leaders seeking to reduce decision ...

This systematic review found that studies of case management interventions have adequate quality and, in many cases, show cost-effective or even cost-saving results. Results: A total of 29 studies ...

Most companies track bill rates, but few understand the hidden markup forces driving cost overruns, turnover, and supplier performance risk. Supply chain and logistics management in the emerging age ...