A much-hyped promotional event for GrubHub went sour, with online reports of app crashes and other issues popping up almost immediately. The popular food-delivery service ran a "Free Lunch" promotion ...

Many restaurants and delivery workers felt overwhelmed and unprepared for the tidal wave of orders. Long wait times led to abandoned orders, angry customers, and negative reviews, businesses told ...

What started out as an exciting promotion — Grubhub offering a free lunch worth up to $15 to all New York City customers on Tuesday — soon turned into chaos for both restaurants and hungry customers.

Apparently, New Yorkers can’t say no to a free lunch, even if they have to work extra hard for the deal. Grubhub UK:JET, the food-delivery platform, offered residents of the Big Apple a $15 credit for ...

(Bloomberg) — Grubhub’s attempts to drum up buzz for its food-delivery service by offering “free” lunch in New York didn’t exactly generate the kind of publicity the company was hoping for. On Tuesday ...