The subscription economy has evolved far beyond recurring delivery models. Today’s AI-based subscription services function as ...

It's been a rough two-and-a-half years for the restaurant industry since the onslaught of the COVID-19 pandemic. Still, there are ways to increase business and encourage repeat guests through the use ...

Whether subscription economics can work in travel at scale remains unproven. Wyndham is betting its new paid tier of its loyalty program will provide an answer, but questions remain. Wyndham wants ...

Loyal customers are a business’s lifeblood. They drive recurring revenue, spread word of mouth through their social networks, and form the bedrock of business stability in a tumultuous economy. But to ...

After over a year and a half of people staying home, U.S. travel is picking up again, thus representing an opportunity for the travel industry to update its loyalty strategy. As travel brands ...

When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...

The era of subscription mania has made its way over into restaurants, and while they may not quite as ubiquitous as media streaming platforms, big-name foodservice brands like Taco Bell, Subway and ...

Store loyalty cards compromise your privacy; the deals you love are down to your data. Even knowing the risks, I still use my store loyalty cards all of the time—but there are a few ways I try to ...

Ride-hailing giant Uber is shutting down its free loyalty program, Uber Rewards, so it can focus on its subscription-based Uber One membership. Uber first launched the rewards program in 2018 as a ...