Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

A few weeks ago, a friend called me to chat. While our children attend different schools, we often call one another to connect (and sometimes vent) about issues we—or our kids—are experiencing. “My ...

The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen effectively. Harvard Business School reports that when employees feel genuinely heard at work, they ...

Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

Forbes contributors publish independent expert analyses and insights. I write about navigating the unspoken rules in today’s workplace. In today’s fast-paced and dynamic work environment, the ability ...

Lessons in the art of listening, from a C.I.A. agent, a focus group moderator and more. By Kate Murphy Ms. Murphy is the author of “You’re Not Listening: What You’re Missing and Why It Matters.” When ...

“It would be hard to name a more valuable pedagogical accomplishment than the mastery of questioning, listening, and response: three teaching skills as linked, though distinct, as the panels of a ...

You hear a French podcast about voluntary work. Listen to what Sara says and choose from the possible answers below. L’année dernière, j’ai fait du bénévolat pour une association caritative. Le ...