It’s an all too common experience — that new refrigerator, computer or blender stops working and no amount of troubleshooting can fix it. Maybe you spend some time on the phone with an IT specialist ...

If you’re considering purchasing a new gadget—whether that’s a laptop, a video game console, or a digital camera—you might expect to have access to whatever repair manuals or spare parts the ...

Repair cafes are often busy in the weeks post-Christmas when people discover their gifts are either broken or damaged in the ...

Have a Terrible Electronics Repair Experience? The FTC Wants to Know The US regulator wants to learn more about consumers' experiences repairing their electronics, including whether they were able to ...

You’ve heard about the right to repair, but did you know that also includes your electronics? There’s been a growing push for companies to make it easier to repair these products. “People are clearly ...

Update: New York Gov. Kathy Hochul signed the Digital Fair Repair Act into law on Dec. 29, 2022. Chuck Bell, advocacy program director for Consumer Reports, says, “New York is leading the way on the ...