Commio Selects Sangoma Carrier Voice to Strengthen Nationwide Cloud Voice and Messaging

Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ("Sangoma" or the "Company"), a trusted industry leader uniquely ...
CMS Wire

Contact Center Automation: What It Is and Why It Matters

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...
Insurancenewsnet.com

Patent Application Titled “Systems And Methods For Predicting Personalization And Intelligent Routing” Published Online (USPTO 20220109757): UnitedHealth Group Incorporated

The automated systems sometimes use natural language or intelligent routing technologies that route incoming calls using data and/or voice input of a caller. “Current technologies may use caller ID ...
TMCnet

TomTom partners with SoundHound AI to bring multi-agent AI voice navigation to CES 2026

At CES 2026, TomTom will showcase this collaboration with SoundHound AI at its booth (West Hall, booth W311–312), where attendees can experience the power of intelligent navigation, EV routing, ...