While most companies think of the benefits of automation in terms of cost reduction, automation also has the potential to improve quality of life. For example, here are a few of the ways that ...

Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

When the economy is tight, financial institutions are faced with several mutually-reinforcing challenges. The temptation for bad action on the part of customers increases. This creates increased ...

CCI Kenya is part of Africa-based CCI Global, Africa’s biggest business process outsourcing (BPO) provider. They allow multinational companies to outsource portions of their digital customer ...

MCLEAN, Va., June 10, 2025 /PRNewswire/ -- Newgen Software, a global provider of an AI-first digital transformation platform, announced its inclusion among 'Notable Vendors' in Forrester's The Digital ...