Clever research reveals that therapy-oriented AI chats can cause AI to act delusionally. The root is AI personas. I explain how it works. An AI Insider scoop.

A relatively new feature of generative AI is the ability to invoke nonlinear conversations. It has ups and downs in mental ...

Old chatbot metrics don’t cut it in the GenAI era. Here’s how to track trust, accuracy and quality in every conversation. Large language models (LLMs) powering today’s chatbots work by generating ...

Generative artificial intelligence technology is rapidly reshaping education in unprecedented ways. With its potential benefits and risks, K-12 schools are actively trying to adapt teaching and ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...

Gleb Tsipursky is CEO of the hybrid work consultancy Disaster Avoidance Experts and author of the best-seller “Returning to the Office and Leading Hybrid and Remote Teams.” The conversation about ...

(The Conversation is an independent and nonprofit source of news, analysis and commentary from academic experts.) Jeffrey C. Dixon, College of the Holy Cross (THE CONVERSATION) Debates about ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

As professional services firms continue exploring the promise of Generative AI, the real question is no longer if to start—but where. In our recent article, AI with Integrity: How Small AI Bots Drive ...