GP receptionists have revealed how to increase your chances of getting an appointment and avoid the dreaded wait times. The 8am rush when the phone lines open is a major frustration for patients. Many ...

The headlines have dominated front pages and social media feeds for years: the NHS is under tremendous strain, and so are the people working to keep it afloat. The commentary around the stability of ...

Right, let’s talk about it. What’s going on with GP receptionists? When you most need to speak to one (usually at 8am on a weekday, when you desperately want a same day appointment), you are often met ...