As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

Many frontline workers promoted to supervisors lack the skills needed to lead. Promotions without preparation have their ...

If human resource personnel are serious about business impact, they should take these four steps to help frontline managers ...

Instead of saddling managers with administrative work, we should focus on providing them with the technology and resources to help exercise their strategic acumen.

Managers can have as big an impact on a person’s mental health as their spouse, according to research from The Workforce Institute at UKG. That’s not surprising when you consider how much time people ...

Healthcare organizations are facing unprecedented challenges. Senior leaders need, at a minimum, managers who can actually manage, and need to provide them the tools to be effective. In many ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the past year, I've spoken with hundreds of contact center sector executives, primarily ...

Greater investment and support for nurse managers could help healthcare provider organizations stem turnover within their nursing teams and, collectively, save hundreds of millions of dollars, ...

When it comes to transforming an organization’s strategy into results, frontline managers are the linchpin of business success. Few roles demand technical knowledge, expertise, and soft skills such as ...

Managers and front-line workers alike are reporting a lack of workforce change readiness and a surge in workplace psychosocial risks, according to a Dec. 5 report from meQuilibrium. HR executives had ...