As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

Managers can make or break the employee experience. Here’s how front-line managers can support the whole person to ensure everybody wins. The Fast Company Executive Board is a private, fee-based ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the past year, I've spoken with hundreds of contact center sector executives, primarily ...

Healthcare organizations are facing unprecedented challenges. Senior leaders need, at a minimum, managers who can actually manage, and need to provide them the tools to be effective. In many ...

Managers and front-line workers alike are reporting a lack of workforce change readiness and a surge in workplace psychosocial risks, according to a Dec. 5 report from meQuilibrium. HR executives had ...

Greater investment and support for nurse managers could help healthcare provider organizations stem turnover within their nursing teams and, collectively, save hundreds of millions of dollars, ...

When it comes to transforming an organization’s strategy into results, frontline managers are the linchpin of business success. Few roles demand technical knowledge, expertise, and soft skills such as ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. First, you want to keep your customers, of course—keep them happy and returning or referring ...

To be effective safety leaders, front-line managers need the knowledge and confidence to deliver and implement safety training in their organizations. They also need the support and "buy-in" from both ...