If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

To help marketing teams manage increased customer-service requests on social channels, social-media management site Hootsuite has released an upgraded Inbox product that gives marketers a bird's-eye ...

As social media managers see customers increasingly turn to private messaging for customer service inquiries, Hootsuite developed an Enhanced Inbox to enable timeless and seamless social inquiry ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--As the global leader in the social media management space, Hootsuite understands the wild nature of social and the flurry of messages and conversations ...