It's October 1, which means it's time for Microsoft's Dynamics 365 and Power Platform 2020 Wave 2 features to begin rolling out. Microsoft also is using the Wave 2 rollout kick-off to announce a few ...

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

Microsoft has rolled out new agentic AI features in Outlook and Dynamics 365, including real-time voice agents, while partner ...

Microsoft has made Dynamics 365 Customer Insights' October release available. The update brings compounded segments and measures, guided learning, PowerApps template connectivity, and more.

SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...

Microsoft has announced that its Customer Service Insights service now supports 39 more languages. With two more coming soon, and English already supported, this brings the total number up to 42.

Microsoft today introduced Goals in Power BI and integrations between Dynamics 365 Customer Insights and Microsoft Advertising during the annual Microsoft Business Applications Summit. Goals?in Power ...

See how retail companies use Microsoft Dynamics 365 to connect online and in-store operations, improve inventory visibility, ...

Demandbase, an end-to-end ABM software provider, partnered with Microsoft to blend Microsoft’s CDP and Dynamics 365 Customer Insights with its own platform to offer custom-built connectors for ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...