CBS News Chicago often tells stories honoring our police officers and firefighters for saving lives, but rarely do we tell the stories of people who answer the call — the very first call. Debra White ...

Tuscarawas County's road workers, deputies, dispatchers, and citizens all take their roles seriously, including one sheriff's ...

WAILUKU — When a 911 caller reported a pregnant woman was going into labor at home in Lahaina last year, emergency services dispatchers talked the woman and her boyfriend through the delivery. “Her ...

SACRAMENTO — More people in Sacramento are experiencing delays when they call 911 for help, and CBS13 has found that the Sacramento Police Department is currently not meeting state standards.

The 911 dispatcher accused of hanging up on a caller reporting the mass shooting inside the Tops supermarket in Buffalo, New York, last month has been fired following a disciplinary hearing. The ...

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