About 10 years ago, researchers at Princeton University rounded up four volunteers and 19 lab rats to determine how information quality affects decision-making. The survey participants had no trouble ...
A change in UAB IT’s ticketing system, ServiceNow, is designed to help internal users make better data-driven decisions. The ServiceNow platform, which underlies UAB’s IT Service Portal, helps manage ...
At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI ...
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