Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

The vast majority of websites you visit now greet you with a pop-up. This annoying impediment to your seamless web browsing is called the “cookie banner,” and it’s there to secure your consent, as per ...

When surfing the internet or shopping in online stores, users frequently encounter design decisions that aren't made by chance. These so-called "Dark Patterns" are design patterns intended to ...

“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

When I visit my aging mother in the Midwest, I watch as she sits at her computer endlessly scrolling on Facebook. Like many of us, her use of social media has gone far past simple utility (“I need it ...

Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction, of close to $8 million (or in local currency: PLN 31,850,141), ...