Returns are a routine part of retail, but at a company as massive as Walmart, every returned item follows a carefully ...

Generous return policies may boost conversions, but behind the scenes they quietly erode margins, strain operations, and ...

Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday period, these figures can spike. Vogue reported that, in December 2024–January ...

In 2018, L.L. Bean ended its century-old “lifetime” return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning-when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

As return rates escalate, the implementation of smart returns technology emerges as a vital strategy, offering a seamless, eco-friendly solution that enhances customer satisfaction while reducing ...

Tesco is urging customers to return one of its popular home brand meals after discovering a risk for people with dairy allergies. The supermarket chain has issued a recall for ‘Tesco 6 Aubergine Katsu ...