UserTesting, the leading provider of customer insights for the enterprise, today announced UserTesting for Figma, enabling design teams to create, launch, and analyze user experience tests directly ...

Measuring customer experiences has long been a cornerstone of customer experience (CX) programs, yet traditional survey-based feedback methods are increasingly under pressure to evolve. As businesses ...

This launch marks a shift in how marketers utilize AI on a day-to-day basis. Gaining access to the right customer data and insights remains a bottleneck for many teams, slowing decisions and delaying ...

Companies such as Amazon, Canva, Meta, Notion, and Mayo Clinic are saving over 38 hours a week with Dovetail's new products and features that fully automate data analysis and insight discovery across ...

As we come to the end of 2024, RFIDJournal writers and experts who contributed their knowledge are taking both a look back at this year and what is ahead in 2025. This entry is from Anton Timashev, ...

For much of the past decade, restaurant technology vendors have promised operators a “single view of the guest.” In practice, ...

Dashboards equip leading brands with rich data insights to inform marketing strategies and broader business decisions Built on Cardlytics’ unparalleled network scale and visibility into $5.8 trillion ...

Data-driven customer segmentation allows you to analyze if there are several distinct groups in your addressable market and what they are. Customer-centricity is the process of continuously optimizing ...

In today’s fast-paced digital world, using data effectively isn’t just a nice-to-have—it’s essential. From targeted marketing and campaign optimization to creating tailored personas and tracking ...